Art Display Policy

Baby Friendly Policy

The World Health Organization and UNICEF recognize breastfeeding as the most successful method for feeding infants and aim to improve the quality of breastfeeding outcomes for mothers, babies, and families through the implementation of evidence-based best practices standards to protect, promote, and support breastfeeding. In addition, the Nova Scotia Human Rights Act supports women’s right to breastfeed their children wherever and whenever since 2000 and the Province adopted a Provincial Breastfeeding Policy in 2005.

The Lunenburg and Queens Baby Friendly Initiative is the local advocate for these provincially recognized rights. The South Shore Regional Library Board endorses the Lunenburg and Queens Baby Friendly Initiative; will educate its staff about this initiative; and will place a sticker in each branch window indicating them as Baby Friendly areas.

Approved by the
South Shore Regional Library Board
June 2009

Behaviour Policy

The library tries to make all its facilities available to everybody. To prevent one person’s behaviour from interfering with another’s undisturbed use of the Library, we ask staff and Library users to show respect and courtesy to one another and to observe the following:

  • Speak and work quietly
  • Take care of your personal belongings
  • No pets allowed
  • Do not leave young children unattended

Library Staff may ask you to modify your behaviour or to leave Library premises if you violate these rules or act in ways that disturb others.

Approved by
South Shore Regional Library Board

March 16, 1993
Amended March 20, 2012

Borrower Registration

Confidentiality Policy

All library records which identify patrons by name are confidential. Such records will not be made available to any individual or to any agency of government except with the explicit permission of the patron concerned or pursuant to subpoena or court order.

On receipt of such a subpoena or court order, Library officials will consult with legal counsel to determine if the subpoena or order is in proper form; if not, they will insist that any defects be cured before acting on it.

Approved by the
South Shore Regional Library Board
March 28, 1989

Fines and Fees Policy

Library materials may be borrowed for three weeks. Loans may be extended to a maximum of six weeks; extensions are not granted after the loan has expired, or if an item has been requested by another borrower.

Borrowers may request loan extensions by phone or via their online account.  Borrowers may also renew loans at any service point by bringing the material to the circulation desk.

Borrowers will be notified by mail or email if material is not returned on time. The Library charges a processing fee to cover the costs associated with this notification.

If material is not returned after notice is given, borrowers will receive an additional  mail or email notice  asking them to return the items or pay for the material. This second notice will also include a fee.

Borrowers who return material in good condition or pay for lost or damaged items remain borrowers in good standing. Borrowers who consistently fail to pay the fees related to overdue notices will lose their borrowing privileges.

Loan periods and renewals for material belonging to other libraries (interlibrary loans) may vary, according to the regulations of the lending library.


  1. The person who signs a registration card is responsible for all materials borrowed using the number assigned to that registration. See also our Borrower Registration Policy.
  2. Seniors are subject to all fees related to overdue materials.
  3. Staff will not notify borrowers about overdue material if the value of the material is less than $5.00
  4. The Library charges a daily fine for overdue material borrowed through interlibrary loan: there is no maximum limit on this fine.

Approved by
South Shore Regional Library Board
November 1992
(modified August 2008)

Food and Drink Policy

South Shore Public Libraries permits food and drink in library locations. However, food and drink pose a potential risk to other patrons and to library collections, equipment, and furnishings. Therefore, SSPL asks that you act responsibly when consuming food and drink in the library by adhering to the following guidelines:

  • Lidded drinks, both hot and cold (including bottled drinks with screw caps), are permitted in the library.
  • Most food is permitted in the library with the exception of greasy food, or food known to cause severe allergic reactions.
  • Clean up all garbage, spills, and messes before leaving the library. Use appropriate trash receptacles for cleaning up after yourself. Please deposit recyclable beverage containers into the nearest recycling bin.

Library staff may ask you to modify your behaviour or to leave library premises if you violate these guidelines.

Approved by
South Shore Regional Library Board
March 17, 2015

Gifts and Display Policy

The Library as a publicly owned institution is for the use and enjoyment of all. Donor support is greatly appreciated. Gifts of books, material, or money for the purchase of books, materials, equipment or facility enhancement are welcome.

South Shore Public Libraries celebrates reading, discovering, learning and sharing.
— Mission Statement, 2008

We accept donations of books and material in any format with the understanding that Library staff may dispose of them in any way. We make the decision about adding a donation to the collection on the same basis as we decide to purchase an item. (See Materials Selection Policy.) Materials we are unable to use in our collection may be put into our book sale which funds purchases of new materials. We can issue a receipt for the donation if the donor provides a written evaluation acceptable to an auditor. If we do keep an item, it will initially be housed in the Library service point preferred by the donor but will be available to all borrowers, including other libraries, and may eventually be moved to another service point or withdrawn from the collection.

We welcome gifts of money and issue receipts for income tax purposes for gifts over $10.00 Gift funds are normally used to enhance the collection and items purchased are chosen according to the Materials Selection Policy adopted by the Library Board in 1988. We may solicit donations for specific purposes such as a special program or a new Branch Library building and furnishings and will acknowledge donations for such purposes appropriately. A donor may suggest use of a gift for a particular branch, program, service area (e.g. children’s), collection subject area, or simply where the Library sees a need. We are pleased to accept donations in honor of a person or special occasion or in memory of a friend or relative. We place a bookplate identifying the donor (unless the donor wishes to remain anonymous) and the person honored by the gift, when appropriate, in materials purchased with gift funds. Materials purchased with gift funds are part of the total collection, available to all borrowers, but are normally housed in the Library service point specified by the donor for at least five years.

Bequests are welcome and will be acknowledged appropriately, as decided by the Chief Librarian, in consultation with the Library Board when he/she feels it necessary. We will comply as nearly as possible with the wishes of a legator so long as such compliance is in accordance with Library Policies and the principles of public libraries. When compliance would require significant expenditure of the Library’s funds, the Library Board and Chief Librarian will weigh the benefits and disadvantages of the expenditure before deciding whether to comply.

Library sponsors are recognized according to the rules of our Sponsorship Recognition Program.

The Library’s resources are in many formats and are meant to be used in appropriate ways by individuals. The collection does not normally include works of art or craft or artifacts.

We accept donations of works of art and similar items on the understanding that they may or may not be displayed on Library premises and may be disposed of by raffle, sale, donation to some other community institution, or other means. We will issue a receipt for income tax purposes to the donor of such items who provides a written evaluation acceptable to an auditor

We will make every effort to comply with a donor’s request that a gift of this type will be housed in a specific library location. Unpredictable changes in library physical facilities and service requirements may necessitate later modifications in these arrangements.

Library service takes precedence in any Library location.

Any group or individual may post notices on the bulletin boards near the entrances to Town Branches. Library staff will clear these bulletin boards periodically but otherwise will take no responsibility for what is posted on them.

Other Library bulletin boards are for Library use. Only Library staff may post material on them.

The Branch Librarians, in consultation with Branch Staff, may approve the use of Library space for displays of art, historical items, etc. Acceptance of such displays will be based on space required, purpose and possible community interest. Items on display may be made available for sale to the public, at the discretion of the owner. If that is the case, the owner may include contact information alongside the items, on business card-sized tags. Library staff will not conduct any transactions related to the sale of displayed items. Commercial items will not be approved for display. Neither the Library nor the owner of the premises housing a Branch Library take any responsibility for the set-up and removal of displays (which must be arranged with the Branch Librarian), nor for the safety of items on display while they are in the Library.

Groups or individuals may arrange to lend art, historical items, etc. to the Library on a long-term basis through discussion with the Chief Librarian and Library Board. Agreements to accept such long-term loans will address concerns similar to those outlined above

Approved by
South Shore Regional Library Board
August 20, 2003
Amended February 21, 2006

Intellectual Freedom Statement

All persons in Canada have the fundamental right, as embodied in the nation’s Bill of Rights and the Canadian Charter of Rights and Freedoms, to have access to all expressions of knowledge, creativity and intellectual activity, and to express their thoughts publicly. This right to intellectual freedom, under the law, is essential to the health and development of Canadian society.

Libraries have a basic responsibility for the development and maintenance of intellectual freedom.

It is the responsibility of libraries to guarantee and facilitate access to all expressions of knowledge and intellectual activity, including those which some elements of society may consider to be unconventional, unpopular or unacceptable. To this end, libraries shall acquire and make available the widest variety of materials.

It is the responsibility of libraries to guarantee the right of free expression by making available all the library’s public facilities and services to all individuals and groups who need them.

Libraries should resist all efforts to limit the exercise of these responsibilities while recognizing the right of criticism by individuals and groups.

Both employees and employers in libraries have a duty, in addition to their institutional responsibilities, to uphold these principles.

Health & Safety Policy

Internet Policy

The Library provides Internet access as part of its mission to provide information, culture, education and recreation.

The Library has no control of information on the Internet nor does it provide barriers to use of the full range of what is available, except due to limited resources. Some Internet sites may contain material which is illegal, defamatory, inaccurate or offensive. The Library is not responsible for any damage a user might suffer for any reason or in any way related to Internet use.

Users of Library terminals must comply with applicable laws and the Library’s policies and procedures.

Examples of unacceptable use of the Internet include:

  • any illegal activity or unauthorized act, including violation of copyright or contractual obligation
  • degradation or disruption of equipment or system performance
  • vandalizing another user’s data
  • unauthorized access to resources or entities
  • invasion of individual privacy
  • anonymous messages or harassment

The Library will make reasonable efforts to protect the privacy of every user, but privacy cannot be guaranteed. Warrants may necessitate that the Library open records to police or other legal authorities.

Please note:

  • The Library does not monitor anyone’s choice of Internet sites.
  • Parents or guardians, not the Library or its staff, are responsible for the information children select or view.
  • Library staff offer limited instruction to the public in the use of the Internet, as time permits.

All these Policies and Conditions apply to C@P sites operated by the South Shore Public Libraries and on South Shore Public Libraries sites.

South Shore Regional Library Board
December 1996, reviewed August 2003

Materials Selection Policy

Selection Policy
The South Shore Public Libraries’ purpose is to make recorded expressions of intellectual activity available to the residents of the municipalities of Lunenburg and Queens. The prime objective of the library is to meet the informational, education, recreational, and cultural needs of the public with a well-organized collection of materials. Materials in the Library’s collection represent manifold points of view on countless subjects, are in various formats, and are intended for audiences of many educational levels and all ages.

The South Shore Public Libraries’ Selection Policy guides staff in choosing materials to be added to or withdrawn from the Library’s collection and informs the public about the principles by which selections are made. This policy was approved and adopted by the South Shore Regional Library Board in October 1988, and revised and approved in May, 2008.

All residents of the Library’s service area and all Library staff are welcome to recommend materials for inclusion in the Library’s collection. Library Assistants and Librarians on staff regularly read reviews of available material and suggest items for acquisition. The Chief Librarian, operating within the Policies of the Library Board, is responsible for the ultimate choice of materials acquired and withdrawn.

Material is selected according to the needs and demands of the community. Published reviews, publishers’ advertisements, examination of the material, and requests from Library users are substantial factors in selection. Selectors consider each item as a whole, heedful of any or all of the following factors:

  • intended purpose
  • intended audience
  • attention of critics, reviewers, and the public
  • popular demand, present and anticipated
  • accuracy
  • permanent value and timeliness
  • presentation and intelligibility
  • importance to our collection
  • availability of similar material and information
  • suitability of format for library use
  • price

Although materials are purchased in all subject areas, we do not select materials specifically in support of school or university curricula.

The Library’s collection may include:

  • duplicate copies of material in high demand
  • reference materials to be consulted on library premises
  • audio books
  • magazines and newspapers
  • talking books for those unable to use printed materials
  • information files containing pamphlets, newspaper clippings, etc.
  • government documents
  • paperbacks
  • microforms
  • video and other multimedia materials
  • bibliographic tools, selection aids, and material dealing with library issues and development

All material is selected considering the factors listed above.

The resources of the entire collection are available to borrowers of all ages. Adults are responsible for guiding the choices of minors under their care and rejecting materials they find unsuitable.

A collection of materials for people up to fourteen years old is maintained to foster skill development, education, and recreation for this skill group. Some materials housed in the adult collection are designated as particularly suitable for teenagers.

Reconsideration of Material
The South Shore Regional Library Board has adopted as policy the Canadian Library Association Statement of Intellectual Freedom. (LINK)

Library users may suggest that material be withdrawn from the collection. A library user may also formally request that a particular item be withdrawn, by completing a Request for Reconsideration of Library Material (REDO LINK) form. The Chief Librarian and appropriate staff will discuss requests with the individual. If the individual is not satisfied, the issue will be considered by the Library Board.

The Library accepts donations of materials in any format with the understanding that staff may dispose of them in any way. We make decisions about adding a donation to the collection on the same basis as we decided to purchase an item. When we do not add gift items to the collection, we normally sell them and use the resulting funds to purchase other materials.

The Library welcomes gifts of money and issues numbered receipts (for income tax purposes) for gifts over $10.00. Gift funds are normally used to enhance the collection and gift materials are chosen according to the selection policy. A donor may suggest a special area in which a gift might be used. We place a bookplate identifying the donor (and the person honored by the gift, when appropriate) in books purchased with gift funds. Gift books are part of the total collection, available to all borrowers, but are normally housed in the Library service point used by the donor.

Collection Maintenance
Library Assistants and Librarians on staff regularly review collections in the area for which they are responsible, removing from public service points outdated or damaged material and items for which there is little demand.

Librarians decide whether these items can or should be repaired, replaced or removed from the collections. The same factors considered in selecting material for acquisition apply to these decisions.

Approved by

South Shore Regional Library Board

May 2008

Meeting Space Use Policy

The South Shore Regional Library Board welcomes public use of meeting space in its facilities. The Board has endorsed the Canadian Library Association Statement on Intellectual Freedom, which states, in part, “It is the responsibility of libraries to guarantee the right of free expression by making all the library’s public facilities and services to all individuals and groups who need them.”

  • Library-sponsored or library co-sponsored programs and events will have priority for the use of library space.
  • The Library Board does not necessarily support the views of individuals or organizations using its facilities.
  • Advertising of programs, meetings or events taking place on library premises must not imply endorsement by the Library of the content of the program, meeting or event, unless it is sponsored or co-sponsored by the library.
  • Signs announcing the event may be posted in the library, following the Library’s Gift and display policy.
  • A Meeting Room Reservation form must be filed with the library before the event; this should be done two weeks ahead of the booking but may be done at any time up to the start of the event so long as the room is available and staff members are able to deal with the booking.
  • When booking library-meeting rooms, groups or individuals must provide information on planned topics for discussion, general subjects of meetings, and names of speakers and their affiliations.
  • The library reserves the right to refuse bookings or to cancel bookings.
  • The Library may charge a fee for the use of Library space. Fees are based on costs such as cleaning and security, and may be waived for non-profit groups. Fees are set by the Library Board and reviewed annually.
  • Rooms are usually available during Library open hours. It may be possible to arrange for meetings and events outside library hours, depending on availability of security acceptable to the library.
  • Activities taking place in a library meeting room must not interfere with normal library operations.
  • Users of library meeting rooms will set up chairs and tables and put them away as arranged with library staff.
  • Users will be charged for any damage resulting from their use of library meeting space and equipment.
  • Library equipment may be available if requested at the time of booking.
  • All food and beverage arrangements, set-up, and clean-up are the responsibility of the person or organization booking the space. The intention to serve any food or beverage must be indicated when booking the space.
  • Library facilities are scent-free and smoke-free.
  • The Library will not knowingly permit any individual or group to use its facilities in contravention of the Criminal Code of Canada.

Approved by Library Board
March 18, 2003

Respectful Workplace Policy

Respectful Workplace Policy . (Downloadable as .pdf)

Sponsorship Recognition Program Policy

As a publicly-owned institution for the use and enjoyment of all, South Shore Public Libraries greatly appreciates the support of donors. The Gift and Display Policy specifies the types of gifts we accept and the Sponsorship Recognition Program outlines how gifts are recognized. The Program was developed to ensure consistency in donor recognition as well as to give donors clear information about the types of recognition available. All other Board policies apply to this Program.

The South Shore Regional Library Board has endorsed the Provincial Sponsorship Policy that relates to province-wide sponsorship only.

We make every attempt to recognize donations appropriately; recognition varies according to circumstances. Donors may wish to make their gifts anonymously and the Library will honor such requests. Tax receipts are usually issued for gifts of more than $10 although we will issue a receipt for a smaller gift at a donor’s request. The donor recognition elements listed below are given for donations made within a calendar year.

Note: What’s New is the Library’s weekly column in the Lighthouse Log.

Basic recognition is a tax receipt and a bookplate, if applicable.

Donations Recognition
$1- $99 Tax Receipt ($10 & up) (Basic)
$100 – $499 Basic plus
Certificate of Appreciation ($250 & up)
Annual Report name listing
$500 – $999 Basic plus
Certificate of Appreciation
Annual Report name listing
Book display with signage*
Mention in quarterly What’s New and on website
$1,000 – $4,999 Basic plus
Certificate of Appreciation, dry mounted
Annual Report name listing
Book display with signage*
Mention in quarterly What’s New and on website
Paid photo in one local paper
$5,000 – $10,000 Basic plus
Certificate of Appreciation, dry mounted
Annual Report name listing
Book display with signage*
Mention in quarterly What’s New and on website
Paid photo in one local paper
News Release to local papers
Sponsor name & logo on promotional materials
Event launch invitation/recognition reception, if appropriate
$10,000 & up Basic plus
Certificate of Appreciation, dry mounted
Annual Report name listing
Book display with signage*
Mention in quarterly What’s New and on website
Paid photo in all local newspapers
News Release to local and provincial papers
Sponsor name & logo on promotional materials
Event launch invitation/recognition reception
Lifetime Library card
Web page link to sponsor’s web page

*Where funds are raised or designated for new books or specific subject collections.

Approved by the South Shore Regional Library Board March 16, 2004.
Revised June 20, 2006
Revised March 24, 2009

Volunteer Policy

South Shore Public Libraries welcomes those who wish to donate their knowledge and skills to the provision of public library service in our region. Volunteers contribute to the well-being of their community by supplementing the work of paid staff, and are a valuable part of the library’s relationship with the community it serves. Volunteers derive benefits from their contribution of effort by developing skills, accumulating work experience and by actively supporting regional library service.

To ensure that a volunteer’s time with us is well spent, guidelines for the efficient integration of these workers into our system have been developed, outlining the obligations of South Shore Public Libraries and the volunteer to one another. These guidelines apply to those who independently offer us their time as well as to those participating in the programs of other institutions.

  1. Before volunteer work begins, each volunteer must meet with the Coordinator of Volunteers for screening, including a police background check, to discuss possible projects appropriate to individual skills or interests and to arrange mutually convenient work schedules and for orientation to the library in general. The volunteer will then meet with their staff supervisor for on-the-job training and orientation for the library location.
  2. Volunteers must commit themselves to the completion of a specific project with a given time-frame, or to a specific schedule and number of hours of work. Arrangements can be made to extend hours or undertake new projects upon agreement of the paid library staff involved with an individual volunteer. A volunteer must notify a staff contact, in advance if possible, of any departure from agreed-upon work schedules caused by illness or travel.
  3. South Shore Public Libraries staff must provide the volunteer with a description of the task(s) it has been agreed the volunteer will undertake, and supply orientation, training, equipment, and materials necessary to complete the assignment.
  4. Volunteers must abide by all policies and practices of South Shore Public Libraries and accept the supervision of an assigned staff contact.
  5. Appropriate library staff will prepare written evaluations of a volunteer’s work if requested to do so.
  6. The CEO/Chief Librarian will arrange for appropriate recognition of volunteers who have made a special or substantial contribution to the South Shore Public Libraries’ service in their opinion or that of the South Shore Regional Library Board.

Approved by
South Shore Regional Library Board
September 18, 1984, Amended 2000,
Amended February 20, 2018